At ER Handpiece Repair accessible from https://erhandpiecerepair.com, one of our main priorities is the privacy of our visitors. Our Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ER Handpiece Repair. This policy is not applicable to any information collected offline or via channels other than https://erhandpiecerepair.com website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message you may send us, and any other information you may choose to provide.
We use the information we collect in various ways, including to:
ER Handpiece Repair follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, ER Handpiece Repair uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Collection of personal data during a visit to our website In case of a merely informative use of the website, i.e. if you do not register, buy something, or disclose to us data in other ways, we collect only those personal data which your browser transmits to our server. If you visit our website, we collect the data below which are technically necessary for us to show you our website and ensure its stability and security (the legal basis for this is Art. 6 paragraph 1 clause 1 point (f) GDPR):
In what follows we inform you about the collection of your personal data when you use our website (contact form and online shop). If you contact us by email or via our contact form, the data disclosed by you to us (email address, if necessary your name and your telephone number) are stored by us to allow us to answer your questions. We erase the data collected in this context after storage is no longer necessary or if processing is restricted or of there exist legal retention obligations.
If you buy products via our website, we collect for this purpose the data that we need for the performance of the contract. These can be seen in the respective input fields for the purchase order form. When you place an order, we need as a minimum the obligatory data marked with a star (*). We use these data pursuant to Art. 6 paragraph 1 clause 1 point (b) GDPR for the performance of the contract and for handling your inquiries.
Our shop is hosted by our website hosting provider https://chemocloud.com. Your data are administered via data storage, a database stores your data on a secure server behind a firewall.
If you pay by credit card, PayPal might store your credit card data. These are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). The data of your purchase will be stored only as necessary for the duration of your purchase. As soon as it is completed, your purchase data are erased. All direct payment portals are subject to the PCI-DSS standard and are administered by PCI Security Standard Council, a joint initiative by Visa, MasterCard, American Express and Discover. PCI-DSS conditions help to ensure secure payment transactions using your credit card information in our shop and at the service providers.
PayPal If you pay for your purchases from us using PayPal, your personal data are disclosed to PayPal. If you have not yet opened a PayPal account, you might be asked by PayPal to do so, depending on what you select at time of payment, in the course of the payment process. When using or opening a PayPal account, you must provide PayPal with, among other data, your name, address, telephone number and email address. The legal basis for the disclosure of the data is Article 6 paragraph 1 point (a) GDPR and Article 6 paragraph 1 clause 1 point (b) GDPR.
The operator of the PayPal payment service is: PayPal USA Headquarters 2211 N 1st St San Jose, CA 95131 United States
When choosing the PayPal payment option you consent to the disclosure of your personal data such as name, address, telephone number and email address to PayPal. PayPal’s privacy policy will indicate what other data will be collected by PayPal. It can be found under: https://www.paypal.com/va/webapps/mpp/ua/privacy-full
We have integrated various tools from different companies with our website which allow us to analyze user behavior or establish links with other websites. For this purpose we work with the following service providers:
We have integrated the component Google Analytics on our website (with anonymization function).
Google Analytics is a website analysis service. Website analysis refers to the collection, recording and analysis of data regarding the behavior of visitors to the website. A website analysis service records e.g. data showing from which website a data subject has come to a website (so-called referrer), which subpages of the website were accessed or how often and how long a subpage was viewed. Website analysis is used mainly for the optimization of a website and for a cost-benefit analysis of Internet advertising.
Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, is the operator of the Google Analytics component.
Google Analytics uses cookies. The information about your use of our website generated by the Google Analytics cookie is normally transmitted to a Google server in the USA and stored there. Google might disclose these personal data collected via the technical procedure to third parties.
However, Google shortens your IP address within the Member States of the European Union or in other countries that are parties to the European Marketing Area Treaty. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google uses this information to analyze your use of the website in order to compile a report about your website activities and provide us with other services associated with your website and Internet use. The IP address of your browser transmitted by Google Analytics is not linked to any other Google data.
This website also uses the UserID functions of Analytics in order to be able to track interaction data. This User ID is also anonymized and encrypted and is not linked to other data.
You may prevent the storage of cookies by setting your browser software accordingly, but you might then not be able to fully use all functions of our website.
You may furthermore prevent the disclosure of the data generated by the cookie which refer to the use of the website (incl. your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
This browser add-on notifies Google Analytics via JavaScript that no data or information about website visitors may be transmitted to Google Analytics. Besides, a cookie left behind by Google Analytics may be erased at any time via the Internet browser or other software programs.
Additional information and the applicable privacy policy of Google may be downloaded from https://policies.google.com/. Google Analytics is explained in more detail under this link: https://marketingplatform.google.com/about/. Our website also uses Google Analytics performance reports by demographic factors and interests as well as reports about impressions in the Google Display Network. You may deactivate Google Analytics for display advertising and set the displays in the Google Display Network by accessing the display settings under this link: https://www.google.de/ads/preferences?ac_tld=de&continue=aHR0cHM6Ly9hZHNzZXR0aW5ncy5nb29nbGUuZGUvYW5vbnltb3Vz.
This website uses Google Tag Manager. This service allows you to administer so-called website tags centrally via an interface. Google Tag Manager implements only tags. No cookies are used and no personal data are collected. Google has a suitable privacy policy for such data collection by third-party providers: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/
However Google Tag Manager does not access these data. If certain domains/websites or cookies were deactivated, it remains in place for all tracking tags provided that they are implemented using Google Tag Manager.
ER Handpiece Repair’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
ER Handpiece Repair does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
ER Handpiece Repair, located in Joliet, Illinois, is owned and operated by Eric and Laura Reibenstein. Originally from Canton, Ohio, Eric and Laura relocated to Plainfield in 2001. Eric then chose to pursue his dream of being his own boss and owning his own business. Thus, ER Handpiece Repair was founded and has grown steadily ever since.
ER Handpiece Repair is dedicated to meeting all your handpiece repair needs, through quality, timely servicing. We offer complete service on all makes and models of handpieces, including powered surgical instruments. Your satisfaction with our service is our primary goal, and we look forward to working with you.
Thank you for the opportunity to earn your business.
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